Joomla! Extensions, Module & Plugins: Joomla Extension Support Ticket

Joomla! eXtensions Support ticket, for Joomla eXtensions made by eXtro-media.

A standard support incident is defined as a customer technical issue where support is provided by eXtro-media.

Please note: An incident can span multiple communications between eXtro-media and customer. A per-incident support contact cannot be divided into subordinate parts addressing multiple unrelated issues.

Initial Response Time: usually on the same working day
Guaranteed Response Time: 48 hours

After your payment was confirmed by PayPal, you will receive an e-mail with instructions how to use the support incident. Please also note that your support incident payment is non-refundable once a ticket has been opened.